Terms of Service for Cyber Electra Inc.
These Terms of Service govern use of the Cyber Electra website and set out general terms that apply to business communications and service inquiries. Consulting engagements are governed by the applicable proposal, statement of work, master services agreement, non-disclosure agreement or other written agreement.
By using this website, you agree to these Terms of Service.
These Terms of Service apply to cyberelectra.com and related website content owned or operated by Cyber Electra Inc., based in Aurora, Ontario, Canada.
If you enter into a separate written agreement with Cyber Electra, that agreement will govern the applicable services. If there is a conflict between these website terms and a signed agreement, the signed agreement will govern for that engagement.
The website is for general information and business inquiries.
Use of the website does not create a consultant-client, advisory, fiduciary or professional services relationship with Cyber Electra.
No professional relationship from website use
Website content is provided for general informational purposes only. A professional relationship is created only when Cyber Electra and the client enter into a written agreement that has been accepted by both parties.
Do not misuse the website
You must not misuse the website, attempt unauthorized access, interfere with website security, scrape the website, upload malicious code, perform automated abuse, disrupt availability or use the website for unlawful purposes.
Website content belongs to Cyber Electra
Website text, design, layout, branding, graphics, service descriptions and other content are owned by Cyber Electra or its licensors unless otherwise stated. You may not copy, reproduce, modify, distribute or commercially reuse website content without written permission.
Client work is governed by written scope, authorization and agreement.
Cybersecurity services require clear scope, responsible ownership and lawful authorization.
How professional services are typically handled.
Inquiry
The client contacts Cyber Electra and describes the business need.
Scope
Cyber Electra and the client define systems, services, assumptions and limits.
Agreement
Terms, fees, access and obligations are documented in writing.
Delivery
Cyber Electra performs the agreed work based on available information.
Handover
Deliverables are provided according to the applicable agreement.
Fees are handled in proposals, invoices and signed agreements.
Cyber Electra does not publish public payment terms on this website and does not currently take payments directly through the website.
Fees, payment timing, taxes, expenses, cancellation terms and invoicing details are handled according to the applicable proposal, invoice, order form, statement of work or signed agreement.
Refunds, credits, scope changes and rescheduling are handled according to the signed agreement or written terms accepted for the engagement.
Cyber Electra may pause, suspend or withhold work, access, deliverables or support where invoices are overdue, subject to the applicable agreement and law.
Security reports are point-in-time professional deliverables.
Cybersecurity findings are based on scope, information, access and conditions available during the engagement.
Internal use and permitted sharing
Deliverables are prepared for the client’s internal business use and any additional lawful use expressly permitted in the applicable agreement. Clients may share deliverables with auditors, regulators, insurers, customers, legal advisors or other parties where permitted by the agreement, required by law or approved by Cyber Electra in writing.
Findings may change
Security conditions, threats, vulnerabilities, systems, configurations and business processes may change after a report is prepared. Deliverables reflect the scope and information available at the time of the engagement.
No assessment finds everything
No security assessment, penetration test, vulnerability assessment, privacy review or compliance review can guarantee that systems are free from vulnerabilities, risks, incidents, control gaps or future compromise.
Third-party tools and vendor services have their own terms.
Cyber Electra may recommend, evaluate, resell, implement or support third-party cybersecurity technologies.
Third-party technologies, subscriptions, software, cloud services, platforms, licenses, support terms, warranties and service levels are governed by the applicable vendor’s terms, agreements, policies and documentation.
Cyber Electra is not responsible for third-party product defects, outages, vendor terms, vendor pricing changes, data handling by vendors or third-party service performance except to the extent expressly stated in a written agreement signed by Cyber Electra.
The website may contain links to third-party websites. Cyber Electra is not responsible for the content, security, privacy practices or terms of third-party websites.
Confidential information is handled through written agreements.
Cyber Electra may receive confidential business, technical, privacy, cybersecurity or compliance information during professional services engagements.
Confidential handling
Cyber Electra handles client-provided confidential information in accordance with the applicable agreement, NDA, statement of work and professional obligations.
Written terms control
Detailed confidentiality duties, exclusions, handling rules, return and deletion obligations are governed by written agreements between Cyber Electra and the client.
Do not submit secrets casually
Do not submit highly sensitive credentials, secrets, regulated records or confidential security materials through the public website contact form unless Cyber Electra has instructed you to do so using an approved method.
Standard limitations apply to website use and services.
The detailed liability terms for a client engagement should be reviewed in the applicable signed agreement.
The website and website content are provided on an “as is” and “as available” basis. Cyber Electra does not warrant that the website will be uninterrupted, error-free, secure or free from harmful components.
Any warranties, service commitments, remedies or disclaimers related to consulting services are governed by the applicable signed agreement. To the maximum extent permitted by law, Cyber Electra disclaims warranties not expressly stated in writing.
To the maximum extent permitted by law, Cyber Electra will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, lost revenue, lost data, business interruption, reputational harm or loss of goodwill. Where no separate written agreement applies, Cyber Electra’s total aggregate liability for claims related to website use or services will be limited to the fees paid to Cyber Electra for the specific service giving rise to the claim during the 12 months before the claim arose.
Cybersecurity work reduces risk but does not eliminate risk. Cyber Electra does not guarantee that a client will avoid all incidents, vulnerabilities, breaches, losses, regulatory issues or third-party claims.
Website misuse may create responsibility for losses.
Misuse of the website
You agree to defend, indemnify and hold harmless Cyber Electra, its directors, officers, employees, contractors and representatives from claims, losses, damages, liabilities, costs and expenses arising from your misuse of the website, violation of these terms, unlawful conduct or infringement of third-party rights.
Cyber Electra may update or restrict access
Cyber Electra may update, suspend, restrict or discontinue any part of the website at any time. Cyber Electra may also update these Terms of Service from time to time by posting a revised version with a new “Last updated” date.
These terms are governed by Ontario law.
These Terms of Service and any dispute related to website use are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law rules.
Questions about these Terms of Service?
Contact Cyber Electra for questions about website terms, legal notices or business inquiries.